Business Process OUTSOURCING
We offer a comprehensive range of business process outsourcing services, at competitive prices, available in the language of your choice.
CUSTOMER Support SERVICES
Email Support
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Competent, personalized service
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Support to your customers via Email
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Reliable and trustworthy channel for customer support
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Phone Support
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Clear communication with empathy and professionalism
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Agents with top-level language knowledge
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Excellent communication skills and engagement with customers
Chat Support
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Fast response, friendly communication
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Responsive and adaptive to customers' needs
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Active communication with customers while working on inquiries
Other BPO SERVICES
Back Office Process Support
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Ensure accurate data entry and streamlined management for improved efficiency.
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Organize and manage customer data for better insights and service.
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Offer secure document management for easy access and regulatory compliance.
Content Moderation
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Process screening and/or monitoring of user generated content
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Application of all required rules and guidelines
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Regular feedback and tailoring
LinkedIn
Marketing
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Engage potential clients to build relationships.
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Use advanced searches to find target leads.
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Schedule appointments and close deals, driving growth with follow-ups.
Data Analytics
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Turn complex data into clear, actionable insights with visual reports.
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Use advanced analytics to predict trends and guide decisions.
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Transform raw data into intelligence to boost growth and efficiency.
Digital Marketing
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Boost visibility with data-driven SEO strategies.
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Grow your brand through targeted social media.
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Tailored marketing plans to drive measurable growth.
Custom Software
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Create tailored software to meet your business needs.
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Ensure smooth execution with skilled developers.
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Scale and innovate with adaptable, efficient solutions.
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AI Integration Services
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Leverage custom AI integration services tailored to meet your specific field of operation and needs
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Quick and effortless learning process based on your business's data and experiences
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Smooth integration of AI technology into your operations, enhancing efficiency and cost-effectiveness
Group companies
Datatopian is a member of the Evolvexe Group, dedicated to serving the UK market with specialized solutions. As part of our expanding family of companies, Datatopian is committed to delivering high-quality services that align with the evolving needs of businesses in the UK. Through innovation, expertise, and a commitment to excellence, we strive to help our clients unlock their full potential and achieve sustainable growth.
KEY BENEFITS
QUALITY
We monitor and analyze work of our agents on a daily basis and promptly provide necessary feedback and suggest actions to maintain a high level of service quality.
SOLUTION
We prove cost-effective and efficient solutions in customer service/content moderation fields through tailored approaches with the help of our experienced team.
TEAM
We recruit personnel and management teams for projects in accordance with your specific needs, depending on language requirements and type of the required services.
BUDGET
We openly discuss and adapt the pricing of our services to our partners' needs to accomplish the desired results with maximum cost and time efficiency.
OUR CORE TEAM
Our Leadership Team, which has many years of experience in customer service, outsourcing and people management fields. We will help create exceptional customer service/content moderation model for your company and reach all necessary KPIs.
SERGO BARAMIA
Field expert! More than 7 years in business process outsourcing field with the main focus on customer service, back office and sales. Studied Business and Economics at Phillips University in Marburg, Germany.
BAKAR JIKIA
15 years of experience in organizational development and project management with national and international organizations. Has led the development of a number of innovative digital projects in public and private sector.
TEMO MAGRADZE
Up to 20 years of experience of working on top management positions in government organizations and businesses. Masters Degree in PM, George Washington University and Master of Law at Freie Universitat, Berlin.